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All sales are final once materials have been ordered and we have entered into production. If a order is canceled, any work that went into the project will be reduced from the deposit that was paid.

Lead times can vary based on the complexity of your order and your location. Generally, you can expect delivery within 4 to 12 weeks. Once the order is placed we will give a determined lead time for the work based off the materials that are specified and availability of those materials.

Yes, we offer installation services in San Diego and Los Angeles County. For locations outside these areas, requests are evaluated on a case-by-case basis.

Yes, modifications can be made to your order before it enters production. Please contact us as soon as possible to discuss any changes. Once the manufacturing process begins, alterations may still be possible but will incur new costs.

Our team will provide care documents based off the specifications that were chosen for your project.

Yes, we provide a one year warranty on all of our furniture. This warranty covers defects in materials and craftsmanship. Specific terms and conditions apply, which you can review at the time of purchase.

Yes, simple adjustments to dimensions like overall width, height, seat depth, and seat height can be requested. For more complex modifications or custom design requests, you'll be redirected to an estimator who can handle more specialized inquiries and assist with tailoring the furniture to your specific needs.

At this time, Cria does not require a minimum order. However, certain materials selected for your project may be subject to vendor minimums. If that applies, we’ll communicate those details to you once your order is submitted. Please note that Cria reserves the right to update its minimum order policy in the future.

No — membership with Cria is completely free.

V2 Fine Interiors is the exclusive manufacturer available on the platform.

Yes. Cria is a business-to-business platform, and we do not sell directly to non-trade customers. Membership is reserved for companies such as designers, architects, dealers, and other trade professionals. Every membership request is reviewed by our team to ensure it meets our requirements before approval. That said, we do make exceptions in certain cases for end users. If you’re an end user interested in Cria, please be sure to include your full contact information when submitting your membership request, and our team will reach out to discuss your project.Yes. Cria is a business-to-business platform, and we do not sell directly to non-trade customers. Membership is reserved for companies such as designers, architects, dealers, and other trade professionals. Every membership request is reviewed by our team to ensure it meets our requirements before approval. That said, we do make exceptions in certain cases for end users. If you’re an end user interested in Cria, please be sure to include your full contact information when submitting your membership request, and our team will reach out to discuss your project.

The official release date has not yet been finalized, but our current target is the fourth quarter of 2025.The official release date has not yet been finalized, but our current target is the fourth quarter of 2025.